Terms and Conditions
1. About these terms
These Website Terms of Use govern access to and use of the website operated by The Wild Tales Inc. at thewildtales.com, including its pages, photographs, videos, articles, trip descriptions, enquiry forms and other online content (the “Website”).
By using the Website, you agree to these Terms. If you do not agree, you should stop using the Website. These Terms apply only to use of the Website. A booking for a trip, course, tour or expedition is governed separately by the Booking Terms and Conditions and any participant documentation issued for that activity.
2. About The Wild Tales Inc.
Operator | The Wild Tales Inc. |
|---|---|
Country of operation | Co-operative Republic of Guyana |
Business address | 275 AREA J INDUSTRY East Coast Demarara Guyana |
info@thewildtales.com | |
Website | thewildtales.com |
3. Information, enquiries and bookings
Material on the Website is provided for general information and to help prospective clients evaluate The Wild Tales Inc.’s services. Website content does not by itself constitute a binding offer, medical advice, safety guarantee or confirmation that a place is available.
Submitting an enquiry, reservation request or form does not confirm a booking. A binding booking contract is formed only when The Wild Tales Inc. accepts the required booking information and payment and issues written booking confirmation, in accordance with the Booking Terms and Conditions.
Trip pages may contain summaries. The itinerary, quotation, booking confirmation and Booking Terms and Conditions issued for a specific departure should be read together. If a material inconsistency exists, the specific written booking confirmation and agreed trip documentation take priority over general promotional content.
4. Accuracy and changes to Website content
The Wild Tales Inc. takes reasonable care to keep Website information accurate and current. Remote travel conditions, access permissions, transport schedules, community arrangements, weather, river levels, wildlife activity, staffing, accommodation, prices and availability can change. Photographs and videos illustrate previous conditions and do not guarantee that the same conditions, sightings, routes or experiences will occur.
The Wild Tales Inc. may correct errors, change content, withdraw a page or update a trip description at any time. A confirmed booking will not be changed merely by publishing revised Website terms; the version accepted for that booking remains applicable unless a lawful or agreed change is made.
5. Health, fitness and safety information
Any health, fitness, vaccination, equipment or safety information on the Website is general guidance only. It is not medical, legal, insurance or immigration advice. Prospective participants must obtain personalised advice from appropriately qualified professionals and check current official entry, health and travel requirements.
Adventure travel and remote-area activities involve inherent risks. Detailed risk, medical, insurance and conduct requirements are contained in the Booking Terms and Conditions and participant documents. No Website statement should be interpreted as eliminating those risks or guaranteeing rescue, communications, medical treatment, weather, wildlife encounters or successful completion of an objective.
6. Age and use by minors
The Website is intended primarily for adults. A person under 18 should use enquiry or booking features only with the involvement and consent of a parent or legal guardian. Participation by a minor is subject to prior written approval, guardian documentation and the requirements stated in the Booking Terms and Conditions.
7. Intellectual property
Unless otherwise stated, the Website and its original content are owned by or licensed to The Wild Tales Inc. This includes the company name and logo, written copy, photographs, films, graphics, maps, page layouts, course documents, branded programme structures and original training materials.
You may view the Website and print or save reasonable extracts for personal, non-commercial travel planning. You may not, without prior written permission:
- Copy, republish, sell, license or commercially exploit Website Content.
- Remove watermarks, copyright notices, credits or metadata;
- Use photographs, video, maps or text to market another business, course, expedition or product;
- Systematically scrape, harvest, mirror or reproduce the Website or its databases;
- Use Website content to train, populate or promote a competing commercial service; or
- Suggest that The Wild Tales Inc., its guides or partner communities endorse you or your activities.
Nothing in these Terms claims ownership over facts, public-domain information, general wilderness skills or traditional knowledge belonging to Indigenous peoples or communities. Cultural knowledge, names, stories, images and practices may also be subject to community permissions and customary rights.
8. Acceptable use
You must not use the Website in a way that is unlawful, fraudulent, abusive, defamatory, discriminatory, harmful, technically disruptive or likely to compromise another person’s privacy or security. In particular, you must not:
- attempt unauthorised access to the Website, hosting environment, administrator accounts or data;
- introduce malware, malicious scripts, denial-of-service traffic or automated attacks;
- submit false booking, identity, payment, health or contact information;
- impersonate another person or falsely represent authority to act for a participant;
- harvest contact information or send unsolicited commercial communications;
- upload material that infringes intellectual-property, privacy or personality rights; or
- use the Website to facilitate illegal activity, exploitation, harassment or harm.
9. User submissions, reviews and messages
Where the Website allows you to submit messages, reviews, photographs or other content, you confirm that your submission is accurate, lawful and does not violate another person’s rights. You retain ownership of your content but grant The Wild Tales Inc. a non-exclusive, worldwide, royalty-free licence to store, display and reproduce it for the purpose for which it was submitted, such as responding to an enquiry or publishing an approved review.
The Wild Tales Inc. is not responsible for the availability, security, accuracy or practices of third-party websites. You should review their terms before using them.
11. Website availability and security
The Wild Tales Inc. aims to keep the Website available and secure but does not guarantee uninterrupted or error-free access. Access may be suspended for maintenance, security, hosting failures, network problems or events beyond reasonable control. You are responsible for using suitable security measures on your own devices and accounts.
12. Disclaimer and limitation of liability
To the maximum extent permitted by applicable law, Website content is provided on an “as available” basis without a guarantee that it is complete, current, suitable for a particular purpose or free from errors. The Wild Tales Inc. is not liable for decisions made solely in reliance on general Website information where the user has not obtained the relevant specific booking, medical, immigration, insurance or professional advice.
To the maximum extent permitted by law, The Wild Tales Inc. will not be liable for indirect or consequential loss arising solely from use of or inability to use the Website, including loss caused by third-party links, user devices, internet interruption or unauthorised use outside the company’s reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or any non-excludable statutory consumer right. Liability arising from a confirmed trip or course is governed by the Booking Terms and Conditions and applicable law, not solely by this Website clause.
13. Privacy and cookies
Personal information collected through the Website is handled in accordance with the Privacy Policy. Cookies and similar technologies are described in the Cookie Policy and managed through the Website’s cookie-preference controls.
14. Suspension and enforcement
The Wild Tales Inc. may restrict access to Website functions, reject submissions or take reasonable technical and legal measures where these Terms are breached or where necessary to protect users, systems, staff, partners or communities. This does not limit any right to report suspected criminal or harmful activity to relevant authorities.
15. Changes to these Terms
The Wild Tales Inc. may update these Website Terms from time to time. The current version and effective date will be displayed on this page. Changes apply to future Website use after publication. Changes to confirmed bookings are governed by the Booking Terms and Conditions and the version accepted for the booking.
16. Governing law and jurisdiction
These Website Terms are governed by the laws of the Co-operative Republic of Guyana. Subject to any mandatory consumer right that applies in another jurisdiction, disputes concerning use of the Website shall be submitted to the competent courts of Guyana. The parties should first attempt to resolve the matter through good-faith written communication.
17. Contact
Questions about these Terms may be sent to info@thewildtales.com or to The Wild Tales Inc. at The Wild Tales Inc. 275 AREA J INDUSTRY, East Coast Demarara, Guyana